Qwickseva (“we,” “our,” or “us”) is committed to protecting the privacy of our riders (“you” or “users”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our rider mobile application and services.
1. Information We Collect
a. Personal Information
We may collect the following personal details:
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Full Name
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Phone Number
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Email Address
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Profile Photo
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Address and Location Details
b. Location Data
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Real-time GPS location for order tracking and navigation
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Background location (if enabled) to ensure smooth delivery operations
c. Device Information
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Device type and model
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Operating system
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App version
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IP address
d. Transaction Data
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Delivery history
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Earnings and payouts
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Order details
2. How We Use Your Information
We use your information for:
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Assigning and managing delivery orders
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Providing real-time navigation and tracking
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Processing payments and earnings
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Communicating important updates and notifications
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Improving app performance and user experience
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Ensuring safety and fraud prevention
3. Sharing of Information
We may share your information with:
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Customers (limited details like name and contact for delivery purposes)
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Vendors/Restaurants (for order fulfillment)
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Payment partners (for processing transactions)
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Legal authorities (if required by law)
We do not sell your personal data to third parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your data:
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Secure servers and encryption
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Restricted access to personal data
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Regular monitoring for vulnerabilities
However, no system is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
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Access your personal data
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Update or correct your information
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Request deletion of your account
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Withdraw consent for data usage (may affect service availability)
6. Data Retention
We retain your data:
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As long as your account is active
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As required for legal, financial, and operational purposes
7. Third-Party Services
Our app may use third-party services (e.g., maps, payment gateways). These services have their own privacy policies, and we are not responsible for their practices.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be notified through the app or other communication channels.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Qwickseva
Email: infoqwickseva@gmail.com
Phone: 9347315511
Website: www.qwickseva.com
11. Consent
By using the Rider App, you agree to the terms of this Privacy Policy.